Safety and Sanitation
We have always followed the Illinois Department of Professional Regulation standards for salon maintenance and sanitation. Due to increased concern, we have implemented some new procedures. If at any time during your visit, you have questions or concerns, please let one of our team members know right away.
Appointments and During your visit
Chair Side Check Out:
Most important, if you are not feeling well, have a fever, or any symptoms of Covid 19 we ask that you reschedule your appointment. If you have been exposed to a person with Covid, have traveled outside of the US, or if you feel that you may be at risk, Please Reschedule.
We request a 48 Hour notice for any changes made to an appointment.
A 50% fee will be charged to all appointments cancelled with less then 48 hours
Any appointment that is cancelled with 24 hours or less will be subject to a 100% charge to the card on file.
Retail products may be returned for an exchange of products within 30 days of purchase. If you are not happy with your product purchase, a stylist will be happy to help you choose a replacement.
If for any reason you are not 100% happy with your hair, please come back within 2 weeks for your stylist to make any changes necessary.
We love family and we love children. Unfortunately our salon environment is not always safe or fun for children when they are waiting for adults to have services done. We know its not always easy to find time to get out without the kids, but we want you to be able to relax and enjoy your time at the salon.